General service

Maintenance Service Guide

Your home’s regular maintenance service dates are pre-established for a lifetime by the Aqua Life Water System, and you can always verify them through our website. Additionally, your next scheduled service date is provided on your monthly bill statement. Customers who do not receive a bill statement will receive a service notice continually until the service is completed, and we will also inform you of your regular maintenance schedule via telephone services.

Customer Service Center

Business Hours

Monday – Friday: 8:00 AM – 5:00 PM
Saturday: 8:30 AM – 12:00 PM
Sunday: Closed

CONTACT

Toll free : 1-800-222-5502
Direct : 213-747-0001
E-Mail : customer@aqualifewater.com

Request Maintenance & Repair (A/S)

This service is exclusively for registered Aqua Life customers. Please log in using the Customer ID and password created when you joined our service. If you do not remember your ID or password, please contact our customer service center. Thank you.

Service Area Guide

Los Angeles county

Orange county

Ventura County

Simi Valley, Thousand Oak, Oak Park, Moor Park

Riverside County

Riverside, Corona

San Bernardino County

Chino, Chino Hills, Upland, Rancho Cucamonga, Ontario, Fontana

Rental Service

Enjoy our products and maintenance services for a monthly rental fee with no initial purchase costs. A professional technician will visit regularly to provide free maintenance services, including water quality checks and timely filter replacements tailored to their lifespan.
Free filter replacement according to the scheduled cycle

Regular maintenance services provided

Free filter replacements and basic services included throughout the rental period

5-year long-term free replacement benefits
*Fees may apply for malfunctions caused by customer negligence.
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